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E-Learning->Product Training |
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It is critical that customer-facing personnel—in the sales, customer service, and
service departments—have an in-depth understanding of an organization's products.
They also need to be able to leverage this knowledge to woo and win customers. NETSOFT
creates interactive product training that equally focuses on high recall and effective
application of product knowledge. |
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The product training created by NETSOFT covers the following aspects:
- Product Walk-through
This could range from a simple linear fact presentation to high-end 3D walk-through.
- Product Features and Benefits
The facts related to the product are presented in an interactive, easy to recall
manner.
- Applying Knowledge
Linear or branched scenario-based modules that enable the learners to apply
their knowledge to customer situations
such as sales pitches and problem solving,
among others.We have developed several successful product training solutions for
personnel in Sales, Customer Service, and Product Service functions.
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